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Testimonials

 

I just wanted to say thank you - the VW Caravelle is amazing and we are delighted with it. The kids are enjoying the space in the back and we can't wait to take it on holiday.
The customer care and support shown by everyone I was in contact with was exemplary and I would highly recommend you. It is clear that your team know the industry and provide a high quality and good value service. You have restored my faith in car dealerships! I travelled a long way to get this car and I was reassured by the honest descriptions and good photos prior to buying and was pleased with the warm reception when I arrived following my 8hr journey on buses and trains! Well worth it though, we have an amazing car that really has helped our family. Thank you.

5
Ashley Angus

I recently bought a red honda accord estate from pinewood autos I was dealt with by Martin that seems a genuine guy, although full of sales pitch (that is his job I wouldn't of expected anything else) there was no pressure on time and to buy the car he left me the keys to look and mess about at my leisure. The car was as described although quite dirty on the outside but it was spotless inside. We managed to settle a deal on the day and the car is lovely.
Even had a call this morning to say that I may gain a bit of money back as thr car still has tax running on it before all this new tax law come in :)
Basically just remeber your all buying second hand cars there will allways be nigly things you can pick at but if you are that picky buy a new car. Thanks guys at pinewood autos the car us great

5
Edward Knights

A huge thank you to keith, martin and mike for great after sales service on my honda..Your Faithfully..Mrs C Knights...

5
Lee Reuter

Seeing past reviews , i wasn't too worried in not getting a cup of tea after a long journey, we were welcomed and offered a hot drink as soon as we arrived as a matter of fact.
The car that i came to see was as described, not like other dealers i had gone to. We were not hassled or pressurised in making a decision and were very much left alone to check the vehicle out
The car was a black Audi A3 S-line 2.0 TDI 2004 plate, i was concerned by the high mileage being just over 100,000 but the car was a dream to drive, the engine and the DSG gearbox were faultless. The paintwork was a little dirty but given the bad weather over the past month it was not a problem.( once home ,wash and waxed the paint work was in excellent condition)
I purchased the car there and then using the offered 7 day insurance.
I drove the car home the 56 miles without a hitch. i have now driven just over 950 miles in it and it drives fabulous, i would have no hesitation in recommending this dealer.
If people are not mechanically minded, perhaps they should bring along a person who is, some cars will slip through, but you always take the risk.

5
Jus Moles

I found Pinewood Autos to be very helpful. I knew what I wanted and they were easy and direct to deal with, no hard sell. Martin particularly helpful. I would highly recommend them, I was over the moon with my purchase.

5
Artur Szymanski

I bought my Volvo Xc90 from them more than one year ago. never let me down.

5
Trevor Reeves

Fair and honest deal, they made it clear it was up to me to inspect the car, check out what ever I wanted, and if I wasn't going to make a silly offer, I could have a quick test drive, which is all I asked for as I was pushed for time. I made a list of what I considered issues and they agreed to sort them and give me a months guarantee on major calamaties. They gave me a reasonable PX on my old skoda to close the deal, which was well qualified before the offer.
The car has performed well, given its a Vectra!, since. The only issue is the CD player which doesn't, but I did have the opportunity, and didn't check it. If any other issues raise their head within the month, as with any 2nd hand car you only find these things after a while with the car, I'm sure they will assist in a resolution.
Their prices are very keen in the market place and if you know what you are looking for they will give you a good deal.

5
K Scott

My wife and I went to look at a car listed in AutoTrader with our two children - aged 4 and 2 - and the staff were very friendly as chaos ensued. They have some nice cars there. The negotiation was reasonable and pleasant enough and a fair price was arrived at and we're *delighted* with the car. The only improvement that could be made from Pinewood was that the car had 2,500 more miles than what we bought it at and 4,500 more than what it was advertised at, but I believe that was sloppy work rather than dishonesty. We've had decent aftercare service as we had a query about our tax disc so overall, I would recommend a visit there but do make sure you consider every negotiating point carefully as the margins are tight for used cars.

5
Robert Harper

Vehicle as described. Excellent service provided. Would recommend.

5
George Carter

Looking for a nice little runner for my wife, we saw advertised a couple of Honda Jazz' . As we were looking for a automatic due to London traffic, we made the journey down to the garage. They are literally a yard as in the photos !

The cars were parked rather closely together, but on getting them out we quickly decided which car was for us, and after a short drive we made the decision, had a deal and are the proud owners of our Jazz . While the cars are not highly polished (shame as the inside was clean ), we were offered extended warranty etc and we went away reasonably happy. After having the car for over a month, we can say with surety that overall we are happy with the guys at the garage, tho a clean car does help !

5
Jane

I have no complaints at all.Customer service was excellent , they were very helpful and friendly . Very pleased with the car I bought from these guys.Will be recommending this company and possibly buying from them again in the future.

5
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